Client Feedback Collection

This free online client feedback collection tool and NPS calculator helps agencies, SaaS companies, and service businesses collect customer reviews, calculate Net Promoter Scores, and export executive CSAT reports with zero cost.

Net Promoter Score (NPS)

Automatically separates Promoters, Passives, and Detractors to compute your live standardized NPS score.

Voice of Customer Insights

Filter customer commentary across product quality, customer support, and pricing satisfaction.

Executive PDF Summary

Download single-page executive customer satisfaction summaries ready for quarterly stakeholder presentations.

Frequently Asked Questions

How is Net Promoter Score calculated?

NPS is calculated by subtracting the percentage of Detractors (scores 0-6) from the percentage of Promoters (scores 9-10).

What is considered a good NPS score?

Any NPS score above 0 is good, above +50 is excellent, and above +70 is world-class customer loyalty.

Can I export these testimonials for my marketing team?

Yes, click 'Export Report (PDF)' to generate a shareable customer feedback intelligence sheet.