In the world of small business, understanding consumer behavior is a critical element of success. Knowing why people make the choices they do can help small business owners tailor their products, services, and marketing strategies to meet customer needs.
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In the world of small businesses, there's something that's as important as the product or service you offer: customer service. It's not just a nice-to-have, but an absolute must. In this article, we'll explore why customer service matters so much for small businesses and how it can be the key to your success.